Terms & Conditions

1. Terms Used

The seller refers to LeverageIT.
The buyer refers to any legal entity purchasing from the seller.
The goods refers to any item, product, services offered by the website.

2. Formation of the Contract

The contract is formed when the orders are dispatched to the buyers.

3. Product Description, Prices of Goods and Payment

Product Description

The seller relies on product information from the suppliers. Descriptions, photos, illustration, features, and other relevant information pertaining to the goods are not liable by the seller.
If the buyer notices any discrepancies on the description of the goods, the buyer needs to inform the seller, so that appropriate changes can be made.

Prices of Goods

The seller endeavours to update any price changes on the website. The seller can make changes to the pricing without giving notice to the buyer. Prices on the website are assumed to be the current prices of goods.

Payment

The buyer is required to make payment within 24 hours of placing the order. Any orders that are still awaiting payment after 24 hours are cancelled and the buyer need to place the order again. The seller does not allow credit or cash on delivery methods. All orders should be paid through PoLiPay and Stripe.

The goods are payable in New Zealand Dollars (NZD)

4. GST

LeverageIT is GST registered and will charge GST on top of its prices. The seller will provide an invoice with the list of items purchased.

5. Availability and Cancellation

Availability

If for any reasons that the goods on the website are not available, the seller will notify the buyer by email about the goods availability. The seller may modify the product description without sending any notice to the buyer.

Order Cancellation

If the item is awaiting payment or if you have made the payment already, you can cancel the order by sending an email to the seller. Please note that the goods may have been dispatched at the warehouse and we will not be able to process the cancellation of orders.
Please note that if you have confirmed the order, you are legally bound to make the payment with 24 hours of the purchase.

6. Delivery

Once the payment has been confirmed, the seller will dispatch the orders within 2 business days. If the seller will not be able to dispatch the orders on the expected date, the seller needs to contact the buyer by phone or email.
The buyer may specify delivery instructions, (ex. to leave at the front door). The seller will not be responsible to any loss or damage of the items in accordance with the buyer’s instructions.

Loss in Transit and Damages

Orders leaving the seller’s address are packed with safety in mind. Claims for damage or loss in transit must be made to the carrier.

Please inform the seller if you have received any damage items or products on the order within 24 hours after receiving them. We will not consider any claims after 2 days. Please note the seller is not liable for any damage or loss in transit.

Delivery Times

We endeavour to have the items delivered to you in 2 to 3 workings day. The seller will not be liable to any delays in the shipment incurred by the courier service.

7. Compliance

The buyer shall be solely responsible for obtaining any compliance, safety, any regulatory permits, with regards to the installation and operation of the goods.

8. Loss of data and viruses

Loss of Data

The seller is not liable to any loss of data resulting in use of the goods purchased on the website. The buyer is required to do regular backup on a separate storage medium.

Viruses

We do not guarantee the website will be free from bugs or viruses. The buyer is responsible for putting in antivirus protection and safeguards to protect them from any malware intrusion.

9. Warranties

Hardware

All computers, laptop, peripherals, and other hardware will have 30 days return to base warranty unless specified. The buyer is responsible for freight expenses incurred when returning non-faulty items.

Software

Any such warranties are included in the Product license agreement.

10. Returns and Replacement

Sale items

No refunds or exchanges for items on sale unless they are deemed faulty.

Faulty items

If you have received a faulty or defective item, please inform us within the 24 hours of receiving the item. Please contact us on our email [email protected]. You will need to return the faulty item to our address. Please note we will need to do some testing on the item before we can make a judgement. If the item is faulty, you have the option to have a replacement or to receive a credit. If after the testing, we could not find anything wrong with the goods, we will be charging you with a testing fee of $40. We do not control the timeframe for returns and replacement; the process could take 5-6 working days depending on how the time it takes for the courier to deliver the item and turnover from the service centre.

Software

We do not cover any warranty for software. Software sold on the website is on annual subscription basis unless specified. We do not accept software returns, if the packaging is broken or the item has been used. Returns are subject to the seller’s discretion.

11. Consumer Guarantees Act

The buyer acknowledged that when you acquire the goods for business purposes, the provisions of the Consumer Guarantees Act 1993 does not apply to such supplies by the seller to you.

12. Limitation of liability

The seller’s maximum liability to you shall be limited to the value of any faulty goods supplied. The seller, its employees, suppliers, manufacturers, will not be liable for any loss or damage that cause or arises in relation to using the goods, loss of profits caused by delays in replacement or delivery, faulty specification and materials, armed conflict, any acts of God, fire, government intervention and other causes beyond the seller’s control.

13. Contact Us

Please send any queries and request to [email protected].

14. Conclusion

These terms are governed by New Zealand law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by New Zealand law. You and we both agree that the courts of New Zealand will have non-exclusive jurisdiction.

15. Changes to our Terms and Conditions

LeverageIT reserves the right to modify, revise and update the terms and conditions. By continuing to order goods from us, you accept the updated new terms and conditions.